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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bruno Ruvalcaba

Bruno Ruvalcaba

November 11, 2024

5  out of  5
rating by Bruno Ruvalcaba
"Great service and great pricing!"
We responded:
"Bruno, thank you for your wonderful review! I'm glad you found our service and pricing to your satisfaction. Your feedback means a lot to us. If you ever need any further assistance, don't hesitate to reach out. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Ryan Fleischer

November 7, 2024

5  out of  5
rating by Ryan Fleischer
"Nicole was great, she helped us get the insurance we needed!"
We responded:
"Ryan, thank you for your wonderful review! I'm glad we could assist you in finding the right insurance. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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richard payne

November 6, 2024

5  out of  5
rating by richard payne
"Very helpful. Made everything simple and easy."
We responded:
"Richard, thank you for your wonderful feedback! I'm glad we could make the process simple and easy for you. If you need any further assistance, feel free to reach out. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Whitney Fisher-Doyle

November 4, 2024

5  out of  5
rating by Whitney Fisher-Doyle
"Nichole (and her entire team) are a pleasure to work with! Every time I speak with anyone from the team they are kind, patient and always happy, a great sign in my opinion. Speaking with Nichole is easy; much like talking with a friend, which reduces the pressure of dealing with and understanding policies."
We responded:
"Whitney, thank you so much for your wonderful review! I'm glad to know that you find our team kind, patient, and happy. It's great to hear that speaking with me feels like chatting with a friend, making the process of understanding policies easier for you. We're always here to help with any future needs or questions you might have. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Ana Iss

October 25, 2024

5  out of  5
rating by Ana Iss
"Denice and Nicole are amazing, Denice was very helpful and definitely meet all my insurance needs in a timely manner she went out of her way to assist me in all my questions and concerns. I am one happy customer, and very comfortable with my choice, thank you ladies!"
We responded:
"Ana, thank you so much for your wonderful review! I'm really happy to hear that Denice was able to assist you with all your insurance needs and address your questions and concerns. It's great to know that you feel comfortable with your choice. We truly appreciate your kind words and are always here to help with any future needs. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Crystal Yanez

October 24, 2024

5  out of  5
rating by Crystal Yanez
"I’ve had only great experiences with Nicole and her team, Denice helped me this last time, when i needed to add an auto policy bundle, and she was honest and answered all my questions, and was able to help me so quickly. Great service, and attention to detail. 10/10 would recommend"
We responded:
"Crystal, thank you for your wonderful review! I'm glad to hear that Denice was able to assist you efficiently with your auto policy bundle. Our team always strives to provide honest and detailed service. We appreciate your recommendation and look forward to helping you with any future needs. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Vanessa Moreno

October 23, 2024

5  out of  5
rating by Vanessa Moreno
"Denice Helped me with my auto and life insurance. She was very thorough and helpful. I would highly recommend State Farm and asking for Denice to assist you."
We responded:
"Thank you, Vanessa, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Denice, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Jerry Rudolph

October 18, 2024

5  out of  5
rating by Jerry Rudolph
"Professional agency with knowledgeable staff ready to help in any way. Pleasure doing business with. Would recommend to anyone seeking personal auto and homeowners coverage."
We responded:
"Jerry, thank you for your wonderful review! I'm glad to know that you find our team professional and knowledgeable. It's great to hear that you had a positive experience with us. Your recommendation means a lot, and we're here to assist with any future auto and homeowners coverage needs. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Oscar Quiroz

October 15, 2024

5  out of  5
rating by Oscar Quiroz
"Very friendly, welcoming and informative office with a great group of exceptional agents. They always keep me updated and informed about my auto and home policy. Been working with this agency for 10+ years and wouldn't go anywhere else."
We responded:
"Oscar, thank you for your wonderful review! I'm glad to know that our office has been able to provide you with friendly, welcoming, and informative service for over a decade. It's great to hear that you feel well-informed about your auto and home policies. We truly appreciate your loyalty and are happy to continue serving you. If you ever have any questions or need further assistance, don't hesitate to reach out. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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arnold894

October 11, 2024

5  out of  5
rating by arnold894
"This office is great!!! Very helpful."
We responded:
"Thank you, Arnold! We're glad you found our office helpful. Your positive feedback means a lot to us. If you ever need further assistance, we're here for you. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Berlin

October 9, 2024

5  out of  5
rating by Berlin
"Nichole Castech at State Farm is great to work with. She’s knowledgeable, answers questions clearly, and really seems to care about her clients. I appreciated her help in finding the right coverage for my needs. Definitely recommend her if you’re looking for an insurance agent. I had just gotten my new truck and she helped immensely getting me a good monthly payment!"
We responded:
"Thank you for your wonderful review Berlin! I'm glad I could assist you in finding the right coverage for your new truck and help with a good monthly payment. It's great to know you found my explanations clear and felt cared for throughout the process. If you have any further questions or need any other assistance don't hesitate to reach out. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
Profile photo of Benjamin Noble

Benjamin Noble

October 7, 2024

5  out of  5
rating by Benjamin Noble
"Glad to have them in my corner every time I needed them."
We responded:
"Benjamin, we're glad to know you feel supported by us whenever you need assistance. Your trust means a lot, and we're grateful to be in your corner. If you ever have any questions or need further help, we're here for you! - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Elias Bustamante

September 27, 2024

5  out of  5
rating by Elias Bustamante
"Super friendly and super helpful"
We responded:
"Thank you, Elias! I'm glad you found our team both friendly and helpful. We appreciate your feedback and look forward to assisting you with any future needs. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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alexandra urena

September 26, 2024

5  out of  5
rating by alexandra urena
"I absolutely love it here! Andrea helped me and boy was she amazing, Im so glad I decided to come here I will continue to come just for Andrea. She helped me with all my needs and answered every single question I had. If you ever come here make sure to ask for Andrea!!"
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Cristina Cancino

September 23, 2024

5  out of  5
rating by Cristina Cancino
"Andrea was really helpful in giving us detailed quotes and explanation. She advised what worked best for us. Thank you."
We responded:
"Thank you, Cristina! We're glad Andrea could assist you with detailed quotes and explanations. It's wonderful to know she could advise on what worked best for you. If you have any further questions or need assistance in the future, feel free to reach out. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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leykamf

August 29, 2024

5  out of  5
rating by leykamf
"Nichole Castech has been my State Farm Insurance Agent managing coverage on my homeowners policy. She and her staff provide the highest quality attention to my insurance needs and are always responsive to any questions or concerns that I may have. Nichole and her staff are always courteous and with their major knowledge and experience in insurance provide a great and reliable service."
We responded:
"Thank you, Leykamf, for your wonderful review! I'm glad to know that our office has been able to provide you with the attention and service you deserve for your homeowners policy. It's great to hear that you find our team courteous and knowledgeable. We're always here to help with any questions or concerns you may have. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Michael Perrett

August 29, 2024

5  out of  5
rating by Michael Perrett
"Nichole is a top notch agent!"
We responded:
"Thank you, Michael!"
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Sharmane Hayes

August 28, 2024

5  out of  5
rating by Sharmane Hayes
"Denise was nice and professional. She was able to answer my questions . Denise also gave me some different options on life insurance. My experience was great."
We responded:
"Sharmane, thank you for your kind review. I'm glad Denise was able to assist you professionally and provide various life insurance options. We're happy you had a great experience. If you have any further questions or need assistance in the future, feel free to reach out. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Ethan Noble - Spry

August 26, 2024

5  out of  5
rating by Ethan Noble - Spry
"Jackie Super helpful and nice as anyone can be. If anyone is looking for an insurance agency, State Farm should be it. They have the nicest representatives and the most knowledgeable agents."
We responded:
"Ethan, we are happy to hear that you found our support helpful and accommodating during your visit. Denice is a true asset to the team! Thank you for choosing our team to assist you. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
Profile photo of Jose Pons Vega

Jose Pons Vega

August 21, 2024

5  out of  5
rating by Jose Pons Vega
"Amazing team! Always really prompt on returning calls or emails, and they do a great job of explaining how the policies work. The fact they are local and reachable is huge compared to how a lot of insurance companies nowadays work (where you can't talk to a human at all). Really couldn't ask for more from them."
We responded:
"Jose, thank you for your wonderful review. We are glad you appreciate our prompt communication and detailed explanations of the policies. Being local and reachable is something we value highly, and it's great to know it makes a difference for you. If you have any further questions or need assistance, we're here to help. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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shari salinas

August 19, 2024

5  out of  5
rating by shari salinas
"Every person I have talked with at the office has been extremely helpful and so cheerful! They go above and beyond to answer questions!"
We responded:
"We love seeing reviews like this, Shari! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Eric Argueta

August 15, 2024

5  out of  5
rating by Eric Argueta
"The staff member was very patient and helpful, solved all my concerns. Great Experience."
We responded:
"Hey Eric, Thanks for the awesome review! I'm glad our staff member could help and address all your concerns. We appreciate your feedback and look forward to assisting you in the future. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Dawn Basye

August 14, 2024

5  out of  5
rating by Dawn Basye
"Great office and help ... No complaints or concerns, they have my back and I appreciate the team!"
We responded:
"Hey Dawn, Thanks a bunch for the awesome review! We're glad to have your back and appreciate your support. If you ever need anything, we're here for you! - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Ahlijah

August 12, 2024

5  out of  5
rating by Ahlijah
"Always helpful, polite, and efficient!"
We responded:
"Hey Ahlijah, Thanks for the awesome review! I'm glad you found our team helpful, polite, and efficient! If you ever need anything else, we're here for you. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
Profile photo of Pearl Heppner

Pearl Heppner

August 2, 2024

5  out of  5
rating by Pearl Heppner
"State Farm agent Nicole Castech is fabulous! She took time to go over my policies and provided great suggestions for changes that saved me money! Her attention to detail is excellent as is her customer care!! Thanks Nicole!!"
We responded:
"Hi Pearl! I'm so happy you had a great experience with our office! It's wonderful to know that the suggestions we provided helped save you money and that you appreciated the attention to detail and customer care. If you ever need anything else or have more questions, feel free to reach out anytime! Thanks again for your kind words! - Nichole Castech - State Farm Insurance Agent, Fresno, CA"